Client Satisfaction
Research
Online
Spectrem’s online satisfaction methodology provides the most flexible survey design and enables you to ask sets of questions to specific segments of clients.
Mail-based surveys can be utilized for clients who are not comfortable utilizing online services.
In-person
Spectrem can meet in-person or scheduled telephone interviews with high-value clients.
These dashboards allow you to filter your results and view the data most relevant to your firm.
Schedule a demo today!