A premium subscription is required to access this article. Article Date: 10/05/2016 Advisor, Just Make the Call Advisors and financial firms occasionally conduct client surveys to determine the best way to maintain and satisfy their current client base.But current Spectrem research shows that sometimes all it takes to satisfy a client is to return a phone call.Communication in today’s world is both easy and complicated. It should be ... Log in to view full article. If you already have a subscription, please log in with your email address and password. User Name (Email Address): Password: Forgot your password? Click here to have your password emailed to you. To purchase a premium subscription, please use the links below. One-year premium subscription with unlimited access to all articles including reprint rights (see terms and conditions) for $2,000.00. Monthly subscription (3 month minimum) with unlimited access to all articles including reprint rights (see terms and conditions) for $195/mo. CLICK TO VIEW Terms and Conditions I ACCEPT You must accept the 'Terms and Conditions' before purchasing this product.