Bill Moller, award-winning broadcast journalist and president of Bill Moller Communications, in part two of our interview, Moller offers tips on how to best to present oneself n the workplace,
The easiest, most welcoming, embracing and non-threatening thing you can do is poppin’ a smile more often,” Moller recommends. “It’s part of our biological makeup that we have this kind of visceral response to a face that has the mouth going up at the corners. We’re drawn to that person (who is smiling) as opposed to some with a neutral or super-negative expression.” Research backs him up. “Ron Gutman did a TED talk (“The Hidden Power of Smiling”) based on research that had been done into the smile. (Researchers) looked at baseball cards and yearbooks to put together a profile. They found that people who were frowning or did smile had (a smaller fixed lifespan that people with either a modest to neutral expression or a great, embracing smile). So if you smile, people will respond to you more favorably and you will live longer."
Walk with your shoulders back
“You will, in an instant, look more confident,” Moller said. “Make that your default way of standing and sitting. Besides being good posture, it conveys engagement and living in the moment."
Be fully engaged
Hiring managers considering applicants at the executive level, Moller states, “look for a spark in the eyes (that conveys) passion and enthusiasm. That is an infectious quality. Your attitude is, ‘I’m glad to be here, there’s no dread, no doubt, and no fear.’ When you’re talking to somebody and you think they’re listening to you but, for a second, somebody walks in the background and they look away and look back at you, that is a telling thing. You might not consciously respond to that, but subconsciously it telegraphs that person isn’t fully engaged in the conversation.”
Use your voice
Have a bright, articulate sound to your voice,” Moller emphasizes. “My default way of speaking now has crispness to it (and) my voice has a vocal and dynamic range that reflects my vocal personality. When in a professional business setting we seem to put on what we think is a serious demeanor. One can get awkward and stiff; you think this is how business people talk. But it’s the person who speaks with these other qualities who stands out. Pause for impact, speak with articulation. This reflects qualities of enthusiasm and confidence and having that spark.”