Spectrem Group

Wealthy Investor Series - How Advisors Can Establish Deeper Client Relationships

The recession and volatile stock market has taken a toll on client/advisor relationships. This strain has impacted the loyalty clients feel towards their advisor, and is causing an increase in the number of investors who would consider changing their advisor. Advisory firms need to be aware of client attitudes towards their advisor, and should conduct a client satisfaction survey to understand where there are areas of opportunity to increase loyalty, resulting in an increase in AUM and revenue.

Wealthy Investor Series - Sources Investors Go To For Information

Investors are inundated with information from every angle. Financial information is available through a wide variety of platforms, and is accessible 24/7. It is challenging for investors to discern what sources of information should be trusted, and what individuals should be listening to outside of their financial advisor.

For more information or to purchase, please contact Randy Wostratzky at rwostratzky@spectrem.com or 224.544.5195 or Kathy Dordick at kdordick@spectrem.com or 224.544.5346.

Spectrem Gauge

Are your Wealth Management Clients Happy? How would you know if you do not ask? It's time to conduct a client survey with your Wealth Management Clients. Most Wealth Management clients have not lived through a recession and depend on Advisors and Providers to tell them what to do. Have you asked them for feedback in 2022. Only 76 percent of wealthy Generation X clients are satisfied with their financial professional. Fifty-four percent of Millennials are likely to move their assets if their provider lacks the digital tools they desire. Client surveys are common regardless of the product or industry.

For more information or to purchase, please contact Randy Wostratzky at rwostratzky@spectrem.com or 224.544.5195 or Kathy Dordick at kdordick@spectrem.com or 224.544.5346

Voice of the Investor Series

The current economic and financial environment has left wealthy investors confused and looking for leadership to navigate them through these times. Spectrem's Voice of the Investor Series is built from our on-going research with investors and provides advisors with the necessary roadmap to ensure they are prepared to take this leadership role to make an impact on the lives of their clients.

For more information or to purchase, please contact Randy Wostratzky at rwostratzky@spectrem.com or 224.544.5195 or Kathy Dordick at kdordick@spectrem.com or 224.544.5346

Wealthy Investor Series: Wealth Management Redefined

How investors' emotions and behaviors are changing the definition of a wealth manager. What services should be included in wealth management? Is their advisor a wealth manager? Are they willing to pay more for wealth management?

For more information or to purchase, please contact Randy Wostratzky at rwostratzky@spectrem.com or 224.544.5195 or Kathy Dordick at kdordick@spectrem.com or 224.544.5346

Wealthy Investor Series - Investor Behavior and Digital Technology

The research included in this report identifies how investors are gathering investment and account information today as well as what they will require in the future. Financial advisors and providers can use this information as a blueprint for future investment in their own digital capabilities.

Millennial and Generation X - Today’s Generation of Client

Millennial and Gen X investors have come of investment age, marking a shift in wealth ownership in the United States. This asset shift comes with the need for financial advisors and providers to understand how these investors want to engage with financial professionals and comprehend their attitudes and preferences regarding financial matters.

How Advisors Can Increase Referrals and Satisfy Clients

Investors identify how their advisor relationship will evolve as they assess the past 12 months of turmoil. Will they require more advice or less? How satisfied are they with their advisors during the market volatility of 2020? What services are lacking from their advisor. How will the pandemic redefine the client-advisor relationship including communication methods.

Wealthy Investor Series: The Advisor Relationship - How to Develop Loyalty

Reveals how advisors can communicate in order to enhance and develop client loyalty. Reviews client expectations for frequency, timing, method and content of communication.

Fees: Defining Value for Investors

Trust in a client relationship is challenged when the client does not understand the value of your fees.

Wealthy Investor Series - Digital Technology and Financial Behaviors

Understand how clients use social media and how they can best be reached using those platforms. Gain insights into preferred platforms and consumption behavior.

Wealthy Women and Market Volatility in 2020

Understanding the unique needs of female investors is critical to future business growth for

financial firms. Women are more likely to make referrals, making them not only an ideal client

but also an asset for business development efforts.

Down to the Last Detail: Setting Your Financial Affairs in Order

Down to the Last Detail surveyed investors regarding the financial details they were privy to as they worked with a loved one that passed away, as well as investors who are currently assisting a loved one in preparing for their eventual passing. It is a guide for advisors to determine where clients stand in their own preparation for a day they know will come eventually.

Preferred Sales Approach: Capturing the Wealthy Investor

Financial providers seek wealthy investors as client, however they can use guidance in finding and converting these wealthy individuals. Rather than attending golf clubs or charity soirees, advisors can use the experiences of wealthy investors to determine the best way to identify similar future clients.

The Financial Impact of Military Involvement

According to the Department of Defense, there are over 1.3 million people in active duty

military today. That makes the Department of Defense the largest employer in the United

States. Spectrem research has historically shown that occupation impacts investment behavior,

decisions and preferences, so it is important for financial providers and advisors to fully

understand the behaviors of employees of the largest employer in the United States.

Wealthy Investor Series: Parenting and Financial Issues

Parenting and Financial Issues examines how becoming a parent impacts financial decisions and attitudes.

High Income Millennials

What’s next for Millennials? As this generation ages, their financial attitudes and behaviors will shape investing and economics for decades to come, so understanding the forces which influence their decisions benefits professionals who work with this new set of investors.

Ethnic Influences on Investment Decisions

Nearly every person is influenced in some way by their cultural heritage and background, and that influence can certainly carry over into matters related to personal finance and economics. This Spectrem Perspective takes steps toward understanding the influences.

Wealthy Investor Series: Defining Financial Planning

Defining Financial Planning examines how investors define financial planning and provides advisors and providers with an awareness of client expectations regarding what is to be included in a financial plan.

Wealthy Investor Series: Communicating with Advisors and Providers

Communicating with Advisors and Providers examines the mechanics of investor-advisor communication.

The Charitable Giving Habits of Wealthy Investors

The Charitable Giving Habits of Wealthy Investors explores the attitudes and behaviors wealth investors have in regards to charitable giving, donor-advised funds and impact investing.

Wealthy Investor Series: Defining Wealth Management

Analyzes how wealthy investors define wealth management, their opinions on wealth management fees, and the services they expect to receive as part of wealth management.

Wealthy Investor Series: Defining Wealth Management

Analyzes how wealthy investors define wealth management, their opinions on wealth management fees, and the services they expect to receive as part of wealth management.

Widows and Divorcees: Empowering Women in Transition

Widows and Divorcees represent a significant portion of households. Widows and Divorcees: Empowering Women in Transition is an impactful study that will give advisors and providers a clear understanding of how they can best serve these clients who are highly motivated to set financial goals, take stronger control of their finances and be more active stewards of their own financial future.

Legacy 1.0: Impact of Inheritance

For many households, receiving an inheritance is a tipping point on whether to engage a financial advisor. With this influx of money comes questions, concerns and opportunities for which investors may seek the expertise of a financial professional.

Millennial and Generation X Investors: Attracting the Next Generations of Wealth

You've seen the headlines: "The Great Wealth Transfer Has Started".
As the Baby Boomer generation ages over the next several decades, a reported $30 trillion in assets is forecast to be transferred to their Gen X and Millennial children. Advisors and providers face unprecedented challenges and opportunities to keep these assets "in-house".

Wealthy Investor Series: Parenting and Financial Issues

Parenting and Financial Issues examines how becoming a parent impacts financial decisions and attitudes.

Wealthy Investor Series: Parenting and Financial Issues

Parenting and Financial Issues examines how becoming a parent impacts financial decisions and attitudes.

Down to the Last Detail: Setting Your Financial Affairs in Order

High Income Millennials

Choosing a Trustee

Only a small percentage of investors currently use an institution as a trustee of their trusts. In fact, Spectrem research indicates only 14 percent of households with $5 million to $25 million in net worth use a corporate trustee, despite the fact that 49 percent currently hold assets in a trust. Why are these investors not using a corporate trustee? What would make them change their mind? As for those investors using a corporate trustee, what factors influenced them to choose a particular organization.

Centers of Influence and Gatekeepers: Their Influence on Referrals and Wealth Transfer

Gatekeepers, especially lawyers and accountants, have an enormous impact on the ability of a financial advisor or provider having access to new clients. Additionally, the ability of an organization to retain family assets is also linked to the recommendations made to beneficiaries as well as the access allowed by the family attorney or accountant. The gatekeepers often represent the most trusted family advisor and many successful financial advisors rely on these individuals to build their business.

Wealth Market Reports Advisor Client Communication and Relationships

Wealth Market Reports
Advisor Client Communication and Relationships